Privacy Policy
Welcome to Marbella Doon (www.marbelladoon.com). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our products and services.
1. Who We Are
Marbella Doon is a trusted supplier and showroom of premium building materials including Tiles, Sanitaryware, Pipes and Fittings, Bathroom Fittings, Italian Marble & Granite, Kitchen Slabs, and branded products from Cera, Jaquar, Hindware, Johnson Tiles, Kajaria Tiles, and Somany Tiles.
2. Information We Collect
When you visit or interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping/billing address (if applicable).
- Usage Data: Pages visited, time spent on the site, referral sources, and browsing behavior.
- Device Information: IP address, browser type, device type, operating system.
- Cookies and Tracking Technologies: We use cookies to enhance user experience and track website performance.
3. How We Use Your Information
- Respond to your inquiries and provide customer support.
- Process orders or quotation requests (if applicable).
- Improve our website functionality and user experience.
- Send promotional offers, updates, and product recommendations (with your consent).
- Analyze traffic trends to optimize marketing efforts.
4. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Trusted third parties for hosting, email delivery, analytics, etc.
- Legal Authorities: If required by law or to protect our legal rights.
All shared data is limited to the extent necessary and handled with strict confidentiality.
5. Cookies Policy
Our website uses cookies and similar technologies for:
- Session tracking
- Analytics (Google Analytics, Facebook Pixel, etc.)
- Personalization of content
You can manage or disable cookies via your browser settings. Disabling may affect website performance.
6. Data Security
We use industry-standard security measures like SSL encryption, firewalls, and secure servers to protect your data against unauthorized access, alteration, or destruction.
7. Your Privacy Rights
You have the right to:
- Access or correct your personal data
- Withdraw consent at any time
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, email us at privacy@marbelladoon.com.
8. Third-Party Links
Our website may include links to third-party sites like brand partners (e.g., Cera, Jaquar). We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our website is not intended for use by children under 13. We do not knowingly collect or store their data.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with the revised date.
11. Contact Us
If you have questions about this Privacy Policy, reach out to us at:
Marbella Doon
Email: privacy@marbelladoon.com
Website: www.marbelladoon.com